iShine Apparel accepts returns and exchanges of unworn, unwashed, undamaged or defective merchandise purchased online within 30 days of the ship date. Items must be in original condition and include a valid proof of purchase.
Contact iShine Apparel via email (info@ishineapparel.com) prior to returning any merchandise and to initiate the return process. In your email, please include
Name
Order number listed within your order confirmation email
Reason for return
Shipping zip code
Email
Phone number
Shipping fees are not refundable unless you received an incorrect item.
For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.
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